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Transparency You Can Trust

Ingredients, Allergens & Food Safety

Everything you need to know about how we source, handle and serve our sweets — so you and your guests can indulge with confidence.

Your Safety Matters

We want every guest to enjoy our sweet experiences with confidence. Ingredient and allergen information is available for all products we serve. Please feel free to ask us if you have any questions before selecting your treats.

Important Information

While we take great care in preparing and presenting our products, they are packed and handled in an environment where common allergens may be present.

— These may include —

Gluten
(Wheat)
Milk
Eggs
Peanuts
Tree Nuts
Soy
Sesame

As many products are supplied by different manufacturers, we cannot guarantee that cross-contact has not occurred.

Our Commitment

Ingredient information is available.

We do our best to minimise cross-contact during preparation and service.

We are always happy to help you make an informed choice.

Thank you for celebrating with us.

· Creating Sweet Memories, One Celebration at a Time ·

Gelato

Our Gelato

  • Our premium Maleny Gelato and sorbets are supplied directly from the manufacturer and remain in their original food-safe containers until served.
  • Each flavour has its own ingredient and allergen information available for guests to view.
  • We maintain appropriate food handling and temperature control throughout service.
Confectionery

Our Confectionery

  • Our confectionery is supplied in its original manufacturer's packaging.
  • Products are opened fresh during event setup and carefully transferred into clean, sanitised display jars or containers.
  • Ingredient and allergen information for each product is available.
Shared Platters

Lolly Platters & Favours

Any mixed products

  • Our lolly platters contain a selection of different confectionery presented together for guests to enjoy.
  • As multiple products are arranged on the same platter, cross-contact between individual items may occur during preparation, transport or guest service.
  • Guests with food allergies should take this into consideration before consuming products from a shared platter.
  • Ingredient and allergen information is available on request.
Food Safety

Our Food Safety Practices

  • Display jars and serving equipment are cleaned and sanitised before every event.
  • Products are opened fresh during setup.
  • Gelato remains in its original manufacturer-approved containers until service.
  • Ingredient and allergen information is available.
  • We are always happy to answer questions to help guests make informed choices.
Dietary Requirements

Tell us before you book — we'll tailor your menu

Share your guests' dietary needs and allergies with us before booking and we'll put together allergen-specific guidance, suggested products and a menu that keeps every guest safely included.

Nut allergiesGluten freeDairy freeVeganHalal-friendlyIndividually wrapped options
Request Allergen Guidance →Email Our Team

How it works

  1. 1Send us your event details and any allergies or dietary needs.
  2. 2We review our confectionery, gelato and dessert options for suitable matches.
  3. 3You receive a tailored recommendation with ingredient and allergen information.
  4. 4Book with confidence knowing every guest has been considered.
Quick Answers

Allergen & Food Safety FAQ

Can you guarantee your products are allergen-free?+

No. Because our lolly platters and dessert bars present multiple confectionery items together, cross-contact between products may occur during preparation, transport and service. Guests with serious allergies should take this into consideration.

Do you handle nuts on site?+

Some of our confectionery contains or may contain traces of nuts. We can flag nut-containing items and, where possible, offer a nut-free selection — but we cannot certify our setups as nut-free environments.

Can I get ingredient and allergen information for specific products?+

Yes. Ingredient and allergen information is available on request for every product we serve, including our Maleny Gelato flavours.

Do you offer gluten free, dairy free or vegan options?+

Yes — we carry a range of gluten free, dairy free and vegan-friendly confectionery and sorbets. Let us know your requirements when booking and we'll tailor your selection.

How do you keep gelato safe during an event?+

Our Maleny Gelato stays in its original manufacturer-approved containers until service, and we maintain appropriate temperature control throughout the event.

How is your serving equipment cleaned?+

All display jars, scoops, tongs and serving equipment are cleaned and sanitised before every event, and products are opened fresh during setup.

Questions?

Talk to Us About Your Guests

If you have allergies, dietary needs or food-safety questions for your event, we're happy to walk you through the options.

Enquire Now →

Call 0427 247 342 · hello@sugarrushevents.com.au